Operations

Job Booking

• Book a New Job
• Creating a Quote
• Editing a Job
• How to Reorder Pickup / Delivery stops on a Job
• Book a Cash Sale Job
• Book a Recurring Job

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Job Allocation

• Job Allocation Process - Truck -> Driver
• Job Allocation Process - Driver -> Truck
• Allocating Equipment Hire to Jobs
• Assigning Outside Hire to a Job
• Pricing a job with Equipment Hire
• Manually Run Recurring Job Scheduler

Job Pricing

• How to Price a Job?
• How Fuel Levies Are Applied
• Additional Charges – How They Work
• Pricing a Time Rate Job
• Pricing a Distance Rate Job
• Pricing a Zone Rate Job

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Job Review

• How to remove an image from a job that was added in error?
• Change Client / Service Type / Rate
• Point Manager & Leg Matching

Operations

• SMS ETA Notification sent to Site Contact
• GoDesta Icons Explained
• How to create a “Consignment Note” from the Operations Portal
• Job Search Function
• Driver Chat - Quick reply

Job / Fleet Monitoring

• How to view Driver Checklist History
• Start of Day Tab of the Operations Dashboard
• Requires Attention Tab of the Operations Dashboard
• Driver Not showing online
• How to check accuracy of a driver's GPS tracking
• Further GPS Tracking Investigation

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