Steps to follow once a driver has completed a job.
Jobs will be listed under "Driver Completed"
- Select "View Job Details"
Using the Summary section:
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- Check Start time of Job
- Did the driver arrive at the pickup prior to the start time of the Job?
- Check Start time of Job
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- Check arrive time on Pickup
- If the driver arrived after the start time is there a note on the job?
- Check load time on pickup
- Is the Load time reasonable - If it was excessive is there a note on the job?
- Check arrive and depart times of all deliveries
- Is the unload time reasonable - If it was excessive is there a note on the job?
- Check attachments - POD images and paperwork
- Are the POD images sufficient to be used to confirm delivery of goods in undamaged state
- Check notes on Job
Check Job route Vs Planned Route
- Select "Job Route"
Click on each Stop / Travel item to confirm there is GPS tracking
Check GPS data matches the Stop / Travel
Straight lines on the map will indicate gaps in the GPS tracking
Check Job Requirements
- Select "Job Requirements"
- Reference numbers etc. - ensure nothing missing
Check Pricing
- Select "Job Pricing"
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- ensure correct rates being applied
- any additional charges need to be added to the Job
- Check driver has taken required rest breaks
- Check return time
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- Once all details have been checked select the "Mark as Reviewed" button
For more details on pricing see the following articles
- Time Rates - "Pricing a Time Rate Job"
- Zone Rates - "Pricing a Zone Rate Job"
- Unit Rates - "Pricing a Unit Rate Job"
- Quoted Rates - "Pricing a Quoted Rate Job"
For more information on further Job Investigation
see articles: