The following steps must be followed when setting up a driver with the GoDesta Driver app. Do not skip any steps below. If you are having issues with a driver that is not tracking, ensure that Step 2 and Step 3 below have been performed properly.
Step 1 - Installing the GoDesta Driver app from the App Store
- Open the "App Store"
- Search "GoDesta Driver" - if you don't see the GoDesta Driver app in your search results, make sure that your App Store is set to Australia. If you need assistance changing your app store location settings refer to Changing your iOS App Store location to Australia .
- Select "Get" to initiate the download of the GoDesta Driver app.
Step 2 - Opening the GoDesta Driver app for the first time
- Select "Open" to open the GoDesta Driver app for the first time.
- Select "Allow" when the app asks for access to send notifications. Notifications are used by the GoDesta Driver app to ensure that communication between the transport operator and the driver is effective.
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- Select "Allow While Using App" when asked for permission to use your location. GPS Location is a core component of the GoDesta Driver app which allows the transport operator to be transparent with customers and monitor the progress of jobs effectively, ensuring safety for all drivers.
Step 3 - Logging into the GoDesta Driver app
- Login using you Email addresses and password you set during your account creation process.
- Select "Allow" when asked for permission to access the device's camera. Access to the camera is important in collecting Proof of Delivery images.
- Select "Allow Full Access" when asked for permission to access the device's photo library. In cases where the app has failed to load (due to a bug) or the device is not working as intended, access to the device's photo library means that you will be able to take photos for Proof of Delivery outside of the app and upload those photos later.
- Select "Change to Always Allow" when asked for permission to use your location when you are not using the app. This does not mean that the GoDesta Driver app can track you when you have closed the app or logged out. This simply means that while you have the app minimised (not closed), the app can continue to track you in the background. This means you can continue to use Google Maps or Apple Maps and the operations team can stay in the loop on where you are.
- Select the vehicle that you are driving on that particular day. The selected vehicle will highlight blue.
- Select "Confirm"